Teletherapy & Telecounseling in Central Illinois

We are living in a much different world than we were even just a month ago. In light of the pandemic that is Covid-19, we are now offering telehealth, or as some call it teletherapy, via google hangout video sessions and telephone sessions.  In a perfect world, we prefer clients to be able to come to our office and do therapy in the privacy and safety of our office. 

Just a month ago, most insurances were not even covering telehealth. And now, our governor has mandated that most insurances cover all telehealth services in Illinois. If you don’t have insurance, many of our therapists have a cash rate just call the office at 309-807-5077 to learn more.

What does a telehealth therapy session look like?

If you choose to do video sessions for telehealth in Illinois, we are going to ask that you find somewhere private so that you are not interrupted during your session. Then your therapist will send you an invite via google hangouts. At the time of your session, your therapist will video call you, so you will both be present on the video. It can be a bit anxiety-producing the first time, but it gets easier after that! There are actually very few kinks involved. Some people don’t like seeing themselves on video though, so we find ways to work around that issue, it’s no big deal if that’s a concern for you.

If you have ever face-timed or video chatted with a friend or a loved one, it’s literally just like that. If you want to walk through a quick demo session, our intake coordinator would be happy to take three minutes and walk you through what it looks like to show you it’s no big deal. We promise you that once we get on the video it’s going to feel like we are sitting in our office again!

How do telehealth copays work?

Here’s how we handle your copay situation. We have you call the office and give your credit card information to our intake coordinator and we store the information in our electronic health record, or we can send you a square invoice. Whichever you are more comfortable with. We want to keep this super easy and remove as many barriers to you engaging in telehealth as we can. 

However, given the current pandemic that we are living with, it’s just not safe for everyone to currently leave their homes currently. Some people can’t leave their homes because of health issues. Some people won’t leave their homes because they don’t want to be a carrier because of other people’s health issues. We respect and honor your desire to keep you and your loved ones safe.

This is a difficult time for everyone, attempting to navigate the information many of us are being bombarded with. It can play havoc with your anxiety and stress. Allow us to help you navigate healthy and positive coping by using telehealth. If you aren’t comfortable seeing yourself on video, that’s not an issue. Let’s jump on the telephone. If you have kids home all day and can’t get a minute to yourself. Not a problem. We have therapists who specialize in doing later evening appointments! 

We are also sensitive to privacy being a concern while your entire family or roommates are also home during this pandemic. Let’s get creative on how to help you attend your sessions. You can hang out in the bathroom and do your appointment from there, you can do your appointment from your car, or you can go for a walk and do your appointment. 

We are ready and willing to help you peacefully cope during this stressful pandemic!